Returns Information

We understand that sometimes an item may not be perfect for you. Our returns process is designed to be straightforward and hassle-free. Please review our policy below to ensure a smooth experience.

Returns Period
You have a generous window to decide if your purchase is right for you. We accept returns for a specified number of days from the date you receive your items.

Eligibility for Return
To be eligible for a return, items must be in their original, unused condition, with all tags attached and in their original packaging. This helps us ensure the products can be restocked for another customer.

Non-Returnable Items
For health and safety reasons, certain personal items cannot be returned. Please check product descriptions at the time of purchase for specific details on non-returnable goods.

How to Initiate a Return
To start a return, please visit our website and log into your account. Navigate to your order history and select the item(s) you wish to return. Follow the simple instructions to generate a return authorization and a prepaid return label.

Return Packaging
We ask that you use the original packaging for your return where possible. If the original packaging is unavailable, please ensure the items are securely packed to prevent damage during transit.

Return Shipping
A prepaid return shipping label will be provided for your convenience through our online portal. Please affix this label securely to your parcel.

Refund Process
Once we receive your returned item and inspect its condition, we will initiate your refund. The refund will be issued to the original payment method used for the purchase. Please allow a standard processing period for the amount to appear in your account.

Exchanges
If you need a different size or color, we recommend returning the original item for a refund and placing a new order for the desired item. This is often the fastest way to receive the correct product.

Faulty or Incorrect Items
If you receive an item that is faulty or incorrect, please contact our customer support team immediately. We will apologize for the error and arrange for the correct item to be sent to you or provide a full refund, including any standard delivery charges.

Questions
For any further questions regarding our returns policy or process, please visit our help center where you can find more detailed information and assistance.