Returns & Refunds Policy
At swimwearsbeachwear.com, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below.
1. Returns Eligibility
- Items must be returned within 14 days of delivery.
- Products must be unworn, undamaged, and in original packaging with tags attached.
- Swimwear hygiene liners must be intact (for hygiene reasons).
- Final sale items (e.g., clearance, promotional purchases) cannot be returned.
2. How to Return an Item
- Request a Return – Log in to your account on swimwearsbeachwear.com or use our online returns portal.
- Pack Securely – Include the original order confirmation or return slip.
- Ship Back – Use a tracked delivery method (we recommend insured shipping).
Return shipping costs are the customer’s responsibility unless the return is due to our error (e.g., wrong or defective item).
3. Refund Process
- Once we receive and inspect your return, we’ll process your refund within 5-7 business days.
- Refunds are issued to the original payment method.
- Shipping fees (if applicable) are non-refundable unless the return is our fault.
4. Exchanges
We currently do not offer direct exchanges. To swap an item:
- Return the original purchase following the steps above.
- Place a new order for the desired item.
5. Faulty or Incorrect Items
If you receive a damaged, defective, or incorrect product:
- Contact us immediately via our online support form on swimwearsbeachwear.com.
- We’ll cover return shipping costs and arrange a replacement or full refund.
6. International Returns
- Customers outside the UK are responsible for return shipping and any customs fees.
- Refunds will exclude original delivery charges.
7. Questions?
For further assistance, visit our Help Center at swimwearsbeachwear.com.
Note: This policy does not affect your statutory rights.