Delivery Information

We want to ensure your shopping experience is as smooth and convenient as possible. Below you will find all the essential details regarding the delivery of your order.

Delivery Options
We offer a range of delivery services to suit your needs. All orders are processed and dispatched promptly after payment confirmation. You will receive a notification once your order has been shipped.

Shipping Destinations
We are delighted to deliver to numerous locations. Please note that delivery times may vary depending on the destination. Some remote areas might experience slightly longer delivery periods.

Order Processing
Once your order is placed, our team works diligently to prepare it for dispatch. Orders are typically processed and handed over to our delivery partners within a standard timeframe. You will be able to track the progress of your shipment.

Shipping Costs
The cost of delivery is calculated based on the selected service and the delivery address. The final shipping fee will be clearly displayed during the checkout process before you confirm your purchase.

Tracking Your Order
After your order is dispatched, you will receive a tracking number via email. This allows you to monitor the journey of your parcel until it arrives at your chosen address.

Failed Deliveries
If a delivery attempt is unsuccessful, our carrier will usually leave instructions on how to rearrange delivery or collect your parcel from a local pick-up point. We recommend using an address where someone is available to receive the package.

Customs and Import Charges
For orders shipped outside the country, please be aware that local customs duties, taxes, or import fees may apply. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Missing Items
If you believe an item is missing from your delivery, please contact our customer support team. We will investigate the issue promptly to resolve it for you.

Damaged Items
In the rare event that items arrive damaged, please get in touch with us as soon as possible. We will guide you through the necessary steps to address the situation.

For any further questions regarding delivery, please visit our help center for more information.